BUSINESS PROCESS OUTSOURCING
Information technology and business process outsourcing (IT-BPO) is the fastest-growing employment and one of the highest revenue generating economic sector in the Philippines today. IT-BPO is the biggest of our Seven Big Winners, because of its current size, high growth rate, and potential to employ millions of Filipinos.
Background
The sector originated from data-entry and software-writing services in the pre-Internet years and has grown exponentially during the past decade. Beyond call center services, a wide variety of other business processes are fulfilled over the Internet or leased lines.... [ Read This Chapter ]Recommendations
Strengthen the industry with a robust legal framework, passing five key bills and opposing legislation that harms the IT-BPO investment climate. The 15th Congress should pass as soon as possible... [ Read This Chapter ]Answers to the doubting Thomases
24 April, 2013 at 16:38
The news that Fitch Ratings has given investment grade rating to the Philippines was generally accepted with jubilation from the local and foreign
PEZA investments surge by 171%
2 April, 2013 at 17:45
Investments registered with the Philippine Economic Zone Authority (PEZA) in the first quarter this year soared 171.12 percent to P53.75 billion
Online from home, half a million Pinoy...
15 October, 2012 at 12:41
LIPA CITY, Batangas – Not far from the world of regimented cubicles and headset-toting call center operators, a quiet revolution is stirring
63 IT parks being developed
25 September, 2012 at 13:52
MANILA, Philippines – Sixty-three new information-technology (IT) parks are now being developed nationwide designed to further strengthen
Tuna sector to gain from free trade
24 September, 2012 at 17:02
THE TUNA sector is seen to get the most benefits from a potential free trade agreement between the European Union and the Philippines, studies
Mid-year Economic Update of the Philippine IT-BPO...
21 September, 2012 at 11:14
These slides were presented at the Mid-Year Economic Briefing by Benedict Hernandez, Business Process Association of the Philippines (BPAP) CEO and
The Cybercrime Prevention Act of 2012 (Republic...
17 September, 2012 at 14:08
The Cybercrime Prevention Act is part of the Arangkada Philippines’ recommendation to improve the investment climate for the Business
The Data Privacy Act of 2012 (Republic...
30 August, 2012 at 14:36
This law is part of Arangkada Philippines’ recommendations to improve the investment climate for the Business Process Outsourcing
Indian Firm Starts Operating Here
27 June, 2012 at 20:44
MANILA, Phililppines — India’s leading solutions integrator, AGC Networks, is setting up operations in the Philippines to serve the needs
Sutherland Expands BPO Operations Here, Breaks Ground...
10 May, 2012 at 10:41
MANILA, Philippines – Sutherland Global Services, one of the world’s largest BPO (business processing outsoucing) firms headquartered
ICT can usher in a low-carbon future...
19 April, 2012 at 13:22
Information and communications technology (ICT), by promoting paperless transactions, can promote a low-carbon future, aside from being the main
ICT Not Fully Tapped – Angara
16 April, 2012 at 15:19
MANILA, Philippines – The Philippines has yet to fully capitalize on the benefits of Information and Communications Technology (ICT), beyond
The Stars are Aligned
29 March, 2012 at 14:39
The market has spoken: the Philippines has become the destination of choice for global IT-BPO locators Alejandro “Bud” Melchor III, the
ICT industry sets $50-B target contribution to...
26 March, 2012 at 12:12
THE local Information and Communications Technology (ICT) industry has the opportunity to contribute around $50 billion in annual direct revenues
IT-BPO On A Roll
23 March, 2012 at 17:08
MANILA, Philippines — The Philippine IT-BPO industry may be on a roll — expanding 24% last year to more than $11 billion in revenue and
Senate Passes DICT Bill on Second Reading
24 February, 2012 at 15:30
Senator Edgardo J. Angara lauded the Senate’s passage on Second Reading yesterday of the bill creating the Department of Information and
