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Information technology and business process outsourcing (IT-BPO) is the fastest-growing employment and one of the highest revenue generating economic sector in the Philippines today. IT-BPO is the biggest of our Seven Big Winners, because of its current size, high growth rate, and potential to employ millions of Filipinos.


The sector originated from data-entry and software-writing services in the pre-Internet years and has grown exponentially during the past decade. Beyond call center services, a wide variety of other business processes are fulfilled over the Internet or leased lines.... [ Read This Chapter ]


Strengthen the industry with a robust legal framework, passing five key bills and opposing legislation that harms the IT-BPO investment climate. The 15th Congress should pass as soon as possible... [ Read This Chapter ]

Structural reforms, inclusive growth

8 April, 2014 at 16:31

Structural reforms, inclusive growth by Florangel Rosario Braid March 7, 2014 Organized by the foreign chambers of commerce in the country,

Third Anniversary Assessment

26 February, 2014 at 11:41

ARANGKADA Third Anniversary Assessment by Arangkada Philippines


13 September, 2013 at 13:40

THE BETTER-THAN-EXPECTED 7.5% 2Q13 growth certainly brought cheer to local stocks battered by two weeks of bad news. The main stock index rose a

BCDA to develop a new ‘city’ in...

8 August, 2013 at 17:40

State-run Bases Conversion and Development Authority (BCDA) has secured the approval from the National Economic and Development Authority (Neda)

ASEAN Framework Agreement on Services

17 July, 2013 at 11:55

Services can be as powerful an instrument to attain inclusive economic growth as manufacturing. Take, for example, the booming export-oriented

Government to revive Industry Development Council by...

5 July, 2013 at 11:29

The national government aims to have the Industry Development Council (IDC) up and running by the first quarter of 2014, according to the

Government ratchets up poverty reduction thrust

1 July, 2013 at 18:57

The Aquino administration will fully support and develop five sectors that it considers critical in further reducing poverty in the country, said

Answers to the doubting Thomases

24 April, 2013 at 16:38

The news that Fitch Ratings has given investment grade rating to the Philippines was generally accepted with jubilation from the local and foreign

PEZA investments surge by 171%

2 April, 2013 at 17:45

Investments registered with the Philippine Economic Zone Authority (PEZA) in the first quarter this year soared 171.12 percent to P53.75 billion

Online from home, half a million Pinoy...

15 October, 2012 at 12:41

LIPA CITY, Batangas – Not far from the world of regimented cubicles and headset-toting call center operators, a quiet revolution is

63 IT parks being developed

25 September, 2012 at 13:52

MANILA, Philippines – Sixty-three new information-technology (IT) parks are now being developed nationwide designed to further strengthen

Tuna sector to gain from free trade

24 September, 2012 at 17:02

THE TUNA sector is seen to get the most benefits from a potential free trade agreement between the European Union and the Philippines, studies

Mid-year Economic Update of the Philippine IT-BPO...

21 September, 2012 at 11:14

These slides were presented at the Mid-Year Economic Briefing by Benedict Hernandez, Business Process Association of the Philippines (BPAP) CEO

The Cybercrime Prevention Act of 2012 (Republic...

17 September, 2012 at 14:08

The Cybercrime Prevention Act is part of the Arangkada Philippines’ recommendation to improve the investment climate for the Business

The Data Privacy Act of 2012 (Republic...

30 August, 2012 at 14:36

This law is part of Arangkada Philippines’ recommendations to improve the investment climate for the Business Process Outsourcing

Indian Firm Starts Operating Here

27 June, 2012 at 20:44

MANILA, Phililppines — India’s leading solutions integrator, AGC Networks, is setting up operations in the Philippines to serve the needs