FAQs


How much are the tickets?

We have several registration types to cater to specific delegates and their needs:

Early Bird

  • Price: P5,000.00
  • Sale Period: May 15, 2017 – June 30, 2017
  • Payment Deadline: June 30, 2017 (Tuesday)

Regular

  • Price: P5,500.00
  • Sale Period: July 1, 2017 – August 31, 2017
  • Payment Deadline: August 31, 2017(Thursday)

Onsite, Late, and Walk-in

  • Price: P6,000.00
  • Sale Period: September 1, 2017 – September 14, 2017
  • Payment Deadline: September 14, 2017 (Thursday)

Table

  • Price: P50,000.00
  • Sale Period: May 15, 2017 – September 1, 2017 (Friday)

Government (Complimentary)

  • Price: Free
  • Registration Period: May 15, 2017 – September 14, 2017
  • Members of government offices must register through forum@arangkadaphilippines.com. To avail free tickets for media guests, request for the promotional access code please call our Registration Manager, Junel Roxas at +63 2 847 3500 local 309, or email jaroxas@teamasia.com.

Media (Complimentary)

  • Price: Free
  • Registration Period: May 15, 2017 – September 14, 2017
  • Members of the media must register through forum@arangkadaphilippines.com. To avail free tickets for media guests, request for the promotional access code please call our Registration Manager, Junel Roxas at +63 2 847 3500 local 309, or email jaroxas@teamasia.com.

Reminders:

  • Please settle your payment at the soonest possible time. For delegates registered under the Early Bird Rate, in case of failure to pay on or before June 30, 2017, Regular Rate applies. For delegates registered under the Regular Rate, in case of failure to pay on or before August 31, 2017, Onsite Rate applies.
  • The Arangkada Philippines Forum does not accept refund requests or cancellations of registration. NO SHOWS WILL BE BILLED AT FULL COST.
  • If you are unable to attend the forum, you may send a replacement to attend on your behalf. For assistance, please call our Registration Manager, Junel Roxas at +63 2 847 3500 local 309, or email jaroxas@teamasia.com.


How do I pay for my tickets?

Step 1: Choose your payment option.

  • Cash through Bank Deposit
  • Check through Bank Deposit
  • Paypal (Credit Card)

You can also opt to pay through PayPal if you register by email. (Make sure to indicate this preference in your email subject or message body.)

Step 2: Pay your dues.

For payment through Bank Deposit via Union Bank, kindly fax a copy of the deposit slip, along with the delegate’s name and company to +63 2 811 3081, or email to forum@arangkadaphilippines.com. All bank deposit charges, if any, are to be paid by the delegate/s. Below are the bank details:

Account Name: The American Chamber of Commerce of the Philippines, Inc.
Account No.: 00-001-0116539
Union Bank Branch Address: Ayala-SSS Branch, SSS Makati Building, Ayala Ave. cor. V. Rufino St. Makati City

For Check Payment, kindly make the check payable to The American Chamber of Commerce of the Philippines, Inc. All check payments may be deposited to the same bank details as shown above.

Note: No picking-up of checks. Encourage them to deposit it instead.

Paypal:

  1. Login to your PayPal account.
  2. Click “Send Payment” and address it to arangkada@arangkadaphilippines.com.
  3. Indicate the delegate’s name, organization, and email address in the message.

Make sure to pay your dues before the deadline.

Step 3: Confirm your payment.

You can email a copy of the deposit slip to:

***

Note: We encourage you to scan your deposit slip or take a photo using your mobile phone. 


Is there a payment deadline? What if I miss it?

Remember to pay your registration dues within the payment deadline.

Registration Type Sale Period Deadline
Early Bird (P5,000.00) May 15, 2017 – June 30, 2017 June 30, 2017
Regular (P5,500.00) July 1, 2017 – August 31, 2017 August 31, 2017
Onsite, Late and Walk-in (P6,000.00) September 1, 2017 – September 14, 2017 September 14, 2017

If you miss the payment deadline for your registration type, your ticket value will move up the payment scheme.

For example, unpaid Early Bird tickets will be charged the Regular rate of P5,500.00, while unpaid Regular tickets will be charged the Late and Walk-in rate of P6,000.00.


Is PayPal safe?

Yes. PayPal can guarantee safe transactions within their system given their sophisticated internet security infrastructure.

Online payments become unsafe ONLY when the user herself/himself is using a compromised electronic device or PayPal account to conduct such transaction. Hence, the problem is NOT with the PayPal system.

To ensure your safety, remember to check the following:

  • You are using your own electronic device with an updated version of your operating system. Avoid using public computers or devices with security settings, which are unfamiliar to you.
  • This electronic device is connected to the internet using a firewall.
  • This electronic device has an updated anti-virus and anti-malware program. Such device has also been scanned recently for infections and vulnerabilities.
  • You are using an updated web browser.


Do you have a refund policy?

No. Unfortunately, we do not offer refunds.


What if I can’t make it to the forum? Will you refund my ticket?

Unfortunately, we do not have a refund policy.

We, therefore, advise paying delegates to check and clear their schedules on the 26th of February before purchasing tickets to the Forum.

If you will be missing the event due to unforeseen circumstances, it is best to send a representative who can attend the Forum on your behalf. Email us at jaroxas@teamasia.com for such changes before the day of the Forum to give us time to update our records and to guarantee your representative a smooth registration experience.


What should I show the event organizers to prove that I registered and paid for my slot?

You just have to show your business card at the registration booths located at the entrance of the Marriott Grand Ballroom and we will check your name/s  and we will take care of the rest.


How do I know if you’ve received my payment confirmation?

We will send an email acknowledging your email to us. Expect this confirmation within three (3) to five (5) business days.

Official Receipts, on the other hand, will be issued on the day of the Forum (September 14, 2017) at the registration area.


Will you issue an official receipt?

Official Receipts will be issued on the day of the Forum (September 14, 2017) at the registration area.

Between the date of your payment and the Forum, you will be issued an acknowledgement receipt through email.

We do not issue official receipts immediately to cut down on logistical costs and to keep our accounting department lean and efficient. We, therefore, ask for your patience on the matter.


Will you pick up the check/cash payment at our office?

No.

It is the responsibility of the delegate or the delegate’s company to deliver or post the payment to Union Bank. In other words, the logistical cost of registering to the Forum falls upon the delegate or the delegate’s company.

We simply did not specify in our registration details that we offer such pickup service.

Please understand that we our keeping the accounting department lean and efficient as they handle other accounts and responsibilities beyond the Forum.